{"id":4666,"date":"2023-11-22T18:08:29","date_gmt":"2023-11-22T15:08:29","guid":{"rendered":"https:\/\/www.ypsilon-optics.gr\/terms-of-use\/"},"modified":"2025-10-03T15:31:13","modified_gmt":"2025-10-03T12:31:13","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/www.ypsilon-optics.gr\/en\/terms-of-use\/","title":{"rendered":"\u03a4erms of use"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row layout=&#8221;boxed&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>\u03a4erms of use<\/h2>\n<ol>\n<li><strong>General<\/strong><br \/>\nThese Terms and Conditions of Sale (&#8220;Terms and Conditions&#8221;) apply to all sales of products made to you (the &#8220;Customer&#8221;) in the countries listed on the checkout page of the website (the &#8220;Site&#8221;). These Terms and Conditions supersede any previous terms and conditions or any general or specific terms and conditions of the Customer. Any order for products placed on the Website requires the prior agreement and acceptance by the Customer of the Terms and Conditions.  <\/li>\n<li><strong>Ordering Process<\/strong><br \/>\nThe ordering process on the Website consists of the following steps:<\/p>\n<ul type=\"disc\">\n<li>The Customer adds the selected products to the cart.<\/li>\n<li>The Customer fills in their personal details, including name and billing address.<\/li>\n<li>Customer confirms the preferred shipping method and provides a delivery address.<\/li>\n<li>The Customer confirms the payment method and completes the required payment details.<\/li>\n<li>The Customer will be asked to accept the Terms and Conditions.<\/li>\n<li>Before submitting the order, the Customer will be given the opportunity to review his\/her details, selection and total price of the order including shipping costs. In case the Customer needs to correct\/adjust this information, he\/she can simply return to the relevant section and correct the necessary information. <\/li>\n<\/ul>\n<p>After submitting the order, our system will send the Customer an e-mail confirming receipt of the order.<\/li>\n<li><strong>Acceptance of Orders<\/strong><br \/>\nTo the maximum extent permitted by applicable law, all offers or proposals are without commitment and without any obligation on our part. Any order placed by the Customer through the Website will always be confirmed by the Website via e-mail. The sales agreement is only concluded after we confirm the order via e-mail.  <\/li>\n<li><strong>Prices<\/strong><br \/>\nThe price of the products ordered by the Customer on the Website is the price displayed on the Website at the time the Customer confirms the order as stated in the confirmation e-mail sent to the Customer.<\/p>\n<ul>\n<li>For customers within the European Union All prices are in Euros, including VAT and excluding shipping costs.<\/li>\n<li>For Customers outside the European Union all prices are in Euros, including VAT and excluding shipping costs. Customers should be aware that they may be required to pay additional charges upon receipt of the package. For example, these additional charges could be customs duties or other official charges payable upon import. We are not responsible for any of the above additional charges that may apply.   <\/li>\n<\/ul>\n<p>Shipping costs are calculated at checkout after you enter your shipping details. All other applicable taxes, duties, levies or charges incurred between the time the product is ordered and the time of delivery are the responsibility of the Customer. <\/li>\n<li><strong>Returns<\/strong><br \/>\nPlease read the returns policy by clicking the link at the footer of the website.<\/li>\n<li><strong>Invoicing and Payment<\/strong><br \/>\nOnce the sale is confirmed and shipped, we will send the Customer an invoice upon delivery. The payment methods we accept are listed on the website. Payments must be made in Euros and only using the accepted payment methods. The Customer&#8217;s bank account will be debited from the next business day (or up to 2 to 5 business days depending on the Customer&#8217;s bank) after the order.<\/li>\n<li><strong>Website and Transaction Security<\/strong><br \/>\nIn order to secure the communication between our visitors and our website, such as usernames, passwords, your name, your address, etc., we use an SSL certificate. All payments made using a card are processed through well-established electronic payment platforms that use the latest encryption standards and encryption protocols. Encryption is a way of encoding information until it reaches its recipient, who can decode it using the appropriate key.<\/li>\n<li><strong>Delivery, Ownership and Risk<\/strong><br \/>\nDeliveries will be made by Simple Delivery.<br \/>\nYou can see more details about delivery by clicking on the link in the footer.<br \/>\nThe risk of loss, theft and total or partial destruction of the products will pass to the Customer once the product is delivered. Ownership of the products will not pass to the Customer and full legal and beneficial ownership of the products will remain with us unless and until we receive full payment for the products, including all incidental costs due, such as shipping charges, interest, fees, costs and other expenses. <\/li>\n<li><strong>Age Requirements<\/strong><br \/>\nBy ordering products on the Website, the Customer declares that he\/she is an adult aged 18 years and over or that he\/she has received the express consent of his\/her parents\/legal guardians in case he\/she has not yet reached the age of 18 years.<\/li>\n<li><strong>Liability and Complaints<\/strong><br \/>\nWe are not liable for indirect damages (including but not limited to loss of time, emotional distress, damage to reputation, loss of revenue, loss of profit or loss of opportunity). All complaints must be notified via our contact form within seven (7) working days of delivery of the products. If the complaint is found to be justified, our liability is limited to the repair or exchange of the delivered products. Nothing in these Terms and Conditions shall exclude our liability for fraud, deceit, gross negligence, death or personal injury.<\/li>\n<li><strong>Force majeure<br \/>\n<\/strong>We are not liable in the event of Force Majeure (i.e. in all situations in which it is very difficult to comply with its obligations under the sales agreement, including but not limited to disaster, fire, flood, earthquake, elements of nature, acts of God, actual or threatened terrorist attacks, acts of war, sabotage, explosions, riots, civil commotion, insurrections, revolutions and strikes, lockouts or labor disputes, government acts, accident or breakdown of facilities or machinery, errors in third-party software, shortage of materials, inability of a utility provider (including an electricity, gas, network or telecommunications provider) to provide services and any acts or omissions of third parties beyond its reasonable control).<\/li>\n<li><strong>After-sales support and warranty<\/strong><br \/>\nFor any after-sales support and questions, the Customer can contact Customer Service via our contact form. The products are covered by a legal guarantee of conformity. <\/li>\n<li><strong>Archiving Sales History<\/strong><br \/>\nFor your convenience, we will archive your sales history for one (1) year, which you can consult at any time on the website by contacting Customer Service.<\/li>\n<li><strong>Applicable Law<\/strong><br \/>\nThe Terms and Conditions shall be governed by and construed in accordance with the laws of Greece, without reference to conflict of laws rules.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row layout=&#8221;boxed&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] \u03a4erms of use General These Terms and Conditions of Sale (&#8220;Terms and Conditions&#8221;) apply to all sales of products made to you (the &#8220;Customer&#8221;) in the countries listed on the checkout page of the website (the &#8220;Site&#8221;). These Terms and Conditions supersede any previous terms and conditions or any general or specific&#8230; <a class=\"read-more p-color\" rel=\"bookmark\" title=\"\u03a4erms of use\" href=\"https:\/\/www.ypsilon-optics.gr\/en\/terms-of-use\/\">View more<\/a><\/p>\n","protected":false},"author":1,"featured_media":4629,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4666","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ypsilon Optics | Terms Of Use<\/title>\n<meta name=\"description\" content=\"Eyeglasses and prescription fulfillment online. 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